Every order. Every file.
Insertly collects, validates, and attaches the artwork, photo, or file every custom order needs — automatically, every time. One app handles the upload, the editing, the validation, and the rules, so nothing reaches your queue incomplete.
Built for businesses selling custom-printed, engraved, or made-to-order products.
Customer adds to cart
A product that needs a file, photo, or personalization detail can't be added to cart without it — the rule is enforced, not optional.
Insertly validates it
Format, size, and dimensions are checked on the spot, and the file is linked to the exact order the moment it's placed.
Your team fulfills it
Files and details show up directly on the order in Shopify Admin, and in a dedicated production queue — ready to produce.
Print-on-DemandCustom PrintingEmbroideryEngravingSign ShopsPhoto ProductsPromotional ProductsAwards & TrophiesPersonalized GiftsCustom ApparelPackagingStickers & Labels
Most upload apps let the order through anyway
The upload field is optional
A customer adds a personalized item to their cart, skips the upload, and checks out anyway. You get the order. You don't get the file.
“There” isn't the same as usable
A file technically submitted can still be a 90kb phone screenshot for a 20-inch print — wrong format, wrong size, wrong everything.
The order just sits
Now someone has to email the customer, wait, and chase it down — and every hour it sits is an hour it's not in production.
This isn't a hypothetical — it's the single most common complaint in this app category: files that don't show up on the merchant's side, orders that go through with nothing attached, “solutions” that are really just a reminder email sent after the fact. An optional upload field doesn't solve the problem. It just moves it later.
Get the file with the order — not after it.
Insertly puts the file, personalization, and validation step right in the cart, so customers submit what you need as part of buying — not after. Turn on enforcement for any product, and it can't be added to cart without the file, photo, or text you require. You set the rule once, per product, directly in Shopify admin — you decide where the line is.
Five steps between “add to cart” and “production-ready”
Every step is designed around one guarantee: an order can't be placed without what you need to fulfill it.
Collect
Customers upload photos, logos, artwork, PDFs, AI files, and notes — from their desktop, phone, or cloud storage.
Validate
File size, dimensions, and format are checked before the file is accepted — a customer can't submit a blurry logo or the wrong file type.
Personalize
Built-in crop and image tools let customers prep their own artwork and add custom text — no back-and-forth required.
Enforce
Products you mark as requiring a file can't be added to cart without one — a rule you control per product, with zero exceptions when it's on.
Fulfill
Every file attaches to the Shopify order and shows up in a dedicated queue — order, files, and customer contact info together, so your team isn't opening orders one at a time to find attachments.
One app, not three
Most stores end up stacking a file upload app, a custom fields app, and sometimes a separate image editor to cover what Insertly does natively — and even stacked together, none of them stop an incomplete order from going through.
| Typical file upload apps | Insertly | |
|---|---|---|
| Multi-source upload | Usually | Yes |
| Image crop/edit | Sometimes | Yes |
| Text/personalization fields | Separate app, usually | Yes |
| File validation | Sometimes | Yes |
| Blocks checkout without file | Rarely, or Plus-only | Yes, any Shopify plan |
| Files visible in one production queue | Rarely | Yes |
What changes when incomplete orders can't happen
No more chasing files
The order can't be placed without the file. Nothing to chase down.
One app, not three
Upload, editing, and personalization fields together. No app stacking.
Fewer reprints
Bad files get caught before checkout. Not after production.
Faster fulfillment
Open the order and start producing. No email required.
Works on any plan
Runs at cart level. No Shopify Plus required.
Upload from anywhere
Desktop, phone, or cloud storage. Whatever's easiest for the customer.
Questions merchants actually ask
Does this require Shopify Plus?
No. The required-file rule works at add-to-cart on any Shopify plan.
What if I don't want every product to require a file?
You choose per product. Turn the requirement on where you need it, leave it off everywhere else.
Will this slow down checkout?
No — it replaces the email you'd otherwise send after the sale. Customers upload as part of adding to cart, the same way they'd pick a size or color.
Where do the files end up?
Attached to the Shopify order, and visible in a dedicated queue alongside the customer's name, email, and phone — no digging through orders one at a time.
Do I need design skills to set it up?
No. Set your file rules (format, size, dimensions) once per product; Insertly enforces them on every order after that.
Every order. Every file. Every time.
Join the design-partner program and stop finding out what's missing after the sale. Tell us about your store and we'll reach out.
- No cost during the design-partner phase
- Direct line to the team building Insertly
- Help shape the field builder and order-page block